Initiative

Tools and training

Assessment tools and training materials to help suppliers, buyers, and workers strengthen management systems, improve communication, and advance workplace participation.

Verité has developed assessment and improvement tools for supplier facilities, buyers, and other stakeholders to evaluate and enhance facility-level management systems pertaining to workers’ rights, including freedom of association, worker communication, feedback mechanisms, and participation.

Additionally, we offer a suite of training and guidance materials for workers, labor organizations, facility managers, and international buyers to enhance their awareness, knowledge, and skills in advancing workers’ rights to freedom of association and workplace participation.

While our assessment tools have global applicability, the e-learning training materials for managers and workers are tailored to workplaces in China.

A worker building a circuit board

Toolkit for assessing Freedom of Association and worker participation

This toolset is tailored to evaluate facility-level systems and practices concerning workers’ Freedom of Association (FoA) rights and participation.

Comprising seven tools, the main Excel tool encompasses 120 assessment criteria covering FoA rights, collective bargaining, union effectiveness, communication, feedback mechanisms (including grievance procedures), and worker participation. English and Chinese version available below.

The tools are designed for supplier self-assessments or independent third-party assessments.

利益相关者群体的工具

这套评估工具,旨在衡量工厂层面的涉及工人结社自由权和工人参与的管理系统和实践。核心评估Excel工具包含120个标准,涵盖六个方面:结社自由、集体谈判、工会效力、沟通和反馈、培训,申诉和工人参与。此外,它还包括六个辅助工具:管理人员访谈表、工会/工人代表访谈表、工人访谈表、工人调查问卷、评估文件清单和管理改善行动计划表。

这套工具既可以用作供应商做自我评估,也可以是由独立第三方来使用。如果是供应商做自我评估,国际品牌或第三方机构等外部利益相关者可以使用Excel工具中的验证栏,核实供应商的评估结果。有关这些工具的详细使用说明,包含在Excel工具的说明部分和指南手册中。

Assessment toolkit resources

Featured resources

Tool 1 - Assessment Tool Workbook
EN, ZH
Tool 2 - Management Interview Form
EN, ZH
Tool 3 - Worker Representative Interview Form
EN, ZH
Tool 4 - Worker Interview Form
EN, ZH
Tool 5 - Worker Survey Form
EN, ZH
Tool 6 - Document List
EN, ZH
Tool 7 - Management Action Plan Form
EN, ZH

Advancing Worker Participation Guidance Manual

About the manual

This guidance manual helps international buyers and their suppliers—particularly in China—implement a comprehensive approach to respecting workers’ freedom of association and enhancing worker participation at the facility level.

EN (pdf, 8 MB)|ZH (pdf, 8 MB)

Structured into three key sections Benchmarking, Capacity Building, and Facilitation—the manual provides a detailed explanation of assessment criteria and toolkit usage for assessing and enhancing operational management systems concerning FoA and worker participation.

More information

To aid international buyers in facilitating positive changes in their Chinese supplier factories, the manual discusses the broader political and social contexts for FoA and worker participation in China, highlighting both limitations and opportunities. It also introduces a management system-based approach to empower suppliers with proactive and systematic means to enhance their policies and practices related to worker participation.

Acknowledging that respecting workers’ rights and promoting worker participation is an ongoing process, the approach emphasizes continuous measurement, development, and improvement. By systematically identifying and addressing gaps in supplier management systems and enhancing the knowledge and skills of management and workers, while providing a supportive framework for engagement, buyers can cultivate an inclusive and participatory relationship with suppliers and their workforce. This benefits not only workers and suppliers but also strengthens the relationship between buyers and suppliers, contributing to the overall business success of buyers.

工人参与指南手册

这个指南手册由三个部分构成——基准评估、能力建设和推动改进。在基准评估部分,它详细解释了如何使用评估标准和辅助工具,以评估工厂在结社自由和工人参与方面的管理实践。在能力建设部分,它介绍了一种实现高效培训的方法和一整套有关结社自由权和工人参与的培训课程,帮助管理者和工人获取相应的知识和能力。在推动改进部分,它给国际品牌和供应商的管理团队提供指引,如何将基准评估的结果和知识技能的提升,转化为具体的改进行动,从而改善工厂层面在自由结社和工人参与的实践和绩效。

为了帮助国际品牌推动中国供应商的积极变革,指南手册还对中国在结社自由和工人参与方面的政治和社会背景做了探讨,既指出了那些显而易见的限制,也指出了那些经常被忽视的机会。它还引入了一套基于管理体系的系统方法,帮助供应商改进其与工人参与相关的政策和实 践。

E-learning courses

For managers

These e-learning modules help management staff in Chinese supplier factories strengthen awareness, knowledge, and skills to support worker participation and respect for labor rights. Using animated visuals, interactive exercises, case studies, and quizzes, the modules guide managers in creating a more engaging and rights-respecting workplace.

Register for free training

For workers

These e-learning modules help workers and their representatives build awareness, knowledge, and practical skills to address workplace concerns and advocate for better conditions. By understanding their rights, options, and available resources, workers become more effective in improving labor standards and fostering a more stable, engaged workforce.

Register for free training

Get in touch

Need help using our Advancing Worker Participation tools? Have ideas to make them even more effective? Get in touch with the Verité team.

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