The view from behind a worker wearing a helmut
Verité was pleased to participate in the global convening on Transformative Technology for Migrant Workers in London earlier this month. The convening was organized by Open Society Foundations, University of New South Wales, and University of Technology Sydney. Participants hailed from around the globe and included representatives from government, labor unions, civil society, and the private sector. The diverse group included researchers, practitioners, technical service providers, experts, and funders. The purpose of this convening was to examine the ways in which technology interventions are increasingly being used to address the exploitation of migrant workers. Over the course of two days, participants discussed their experiences and learnings from implementing technology-enabled solutions and engaged critically with the challenges encountered, including risks faced by users and platform hosts.
Daryll Delgado of Verité Southeast Asia spoke on a panel titled “Uptake, Worker Experience and Outcomes in Particular Contexts.” This panel examined access to justice platforms – online platforms that provide workers with tools and resources that facilitate access to justice, including remedial processes and legal support services. The panel was moderated by Laurie Berg from the University of Technology Sydney, and included Maria Figueroa from The Worker Institute, ILR School of Cornell University, and Alejandra Ancheita from ProDESC.
Delgado shared with the group Verité Southeast Asia’s experience building the My Labor Matters site – a resource for migrant workers from the Philippines working in Japan. My Labor Matters aims to replicate the vibrant and dynamic information-sharing and support already taking place amongst overseas Filipino workers online, in a safer and more supported environment. It provides workers with a means to report grievances and concerns confidentially via Facebook messenger, phone call or text message. Grievances are then tracked by Verité and its partners through an internal database. The platform is currently in a transitional stage, as Verité and partners consider expansion to further recruitment corridors.
Technology is playing a growing role in worker empowerment and in providing increased information and grievance channels to workers and stemming worker vulnerability. Verité supports the efforts of the Open Society Foundations and others in bringing together stakeholders from government, labor unions, business, academics and civil society to critically engage with this topic and we look forward to continuing this important conversation.

For more information on My Labor Matters or other Verité initiatives that leverage technology in the promotion of workers’ rights, please contact Declan Croucher.

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